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Nonstandard Date Format Breaks Limits in SIS Logs with some Language Packs

Date Published: Jul 17,2019

CategoryPlanned First Fix Release:Learn 9.1 Q4 2019 Release,SaaS - v3700.9.0; Product:Logs; Version:Learn 9.1 Q4 2017 (3300.0.0),Learn 9.1 Q2 2018 (3400.0.0),Learn 9.1 Q4 2018 (3500.0.0),Learn 9.1 Q2 2019 (3700.0.0),SaaS
Article No.: 000050135
Blackboard Learn
Service Pack(s):
Learn 9.1 Q4 2017 (3300.0.0), Learn 9.1 Q2 2018 (3400.0.0), Learn 9.1 Q4 2018 (3500.0.0), Learn 9.1 Q2 2019 (3700.0.0), SaaS
Issue Description:
When not using the standard MM/DD/YYYY date format while searching SIS Logs in the GUI, some scope-limiting features do not work correctly with certain Language Packs.
Steps to Repeat:
  1. Log into Blackboard Learn as a System Administrator
  2. Set the Language Pack to en_GB [English (United Kingdom‭)]
  3. View the logs for any active Integration
  4. In the From date field, select a date value that is more than 7 days in the past
  5. Run the search

Expected Behavior:
The following error message is displayed:
Date range is too broad.  Please narrow your selected dates to seven days.

Observed Behavior:
The error message is not displayed


Also, setting the From date to a date in the future should automatically revert to the current date, but that does not happen after the above steps.


This is caused by Language Packs that do not use the standard MM/DD/YYYY date format. 
  • de_DE - uses date format DD/MM/YYYY
  • en_GB - uses date format DD/MM/YYYY
  • ar_SA  - uses Hijiri calendar and is RTL

Target Release:

Learn 9.1 Q4 2019 Release

SaaS - Fixed (v3700.8.0)

Patch Available:


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