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Incorrect Coordinates on Hot Spot Questions

Date Published: Oct 19,2017

CategoryPlanned First Fix Release:Learn 9.1 Q2 2017 Release,SaaS - v3200.x.x; Product:Course Tools; Version:Learn 9.1 Q4 2016 (3100.0.0-rel.107+401e
Article No.: 000062658
Blackboard Learn
Service Pack(s):
Learn 9.1 Q4 2016 (3100.0.0-rel.107+401e
Incorrect coordinates display on Hot Spot questions. Selecting X and Y Coordinates is inaccurate across several browsers and operating systems.
Steps to Repeat:
  1. Log into Blackboard Learn as System Admin
  2. Go to Courses > Create a Course
  3. Enter Course and Quick Enroll
  4. Go to Content > Assessment > Test
  5. Create new test (Hotspot Test)
  6. Create a Hot Spot Questions
  7. Add an Image and select correct coordinates
  8. Save question and click Ok to save test
  9. Click Submit to save selected test
  10. Make Test available and click Submit
  11. Go into Student Preview mode
  12. Take test making note of coordinates selected (287, 70)
  13. Save and Submit Test
  14. Go to Full Grade Center and view submission

Observed Behavior:
The coordinates are not the same and question is marked incorrect.

Expected Behavior:
The coordinates do not change.


Students can notate the coordinates for each response.

Target Release:

Learn 9.1 Q2 2017 Release

SaaS - (v3200.0.0)

Patch Available:


Patch Versions:

Learn 9.1 Q4 2016 (3100.0.0-rel.107+401e22b)

Patch Information:

Updates to resolve this issue are available for the following releases:

ReleaseCUPDATEUpdate Access
9.1 Q4 2016CU4Access via installer in Cumulative Update 4 for Blackboard Learn, 9.1 Q4 2016 – Article #47102

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