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Reloading Discussion Board or Forum after Submitting a new Post Generates Error Message

Date Published: Apr 19,2018


CategoryPlanned First Fix Release:SaaS - v3400.x.x,Learn 9.1 Q4 2018 Release; Product:Communication Tools,Course Tools; Version:Learn 9.1 Q2 2017 (3200.0.0),Learn 9.1 Q4 2017 (3300.0.0),Learn 9.1 Q2 2018 (3400.0.0),Learn 9.1 Q4 2016 (3100.0.0-rel.107+401e,SaaS,Learn 9.1 Q2 2016 (3000.1.0-rel.52+991d)
Article No.: 000047018
Product:
Blackboard Learn
Release:
9.1;SaaS
Service Pack(s):
Learn 9.1 Q2 2017 (3200.0.0), Learn 9.1 Q4 2017 (3300.0.0), Learn 9.1 Q2 2018 (3400.0.0), Learn 9.1 Q4 2016 (3100.0.0-rel.107+401e, SaaS, Learn 9.1 Q2 2016 (3000.1.0-rel.52+991d)
Issue Description:
Reloading the page after submitting a reply to a Discussion Board or Forum post produces an error message: "Failed to save message". The reply is still created.
Steps to Repeat:
  1. Log into Blackboard Learn as Instructor
  2. Create a Test Course
  3. Create a Test Forum > Create a new post
  4. Click Reply on the post in the thread
  5. Go to Content Editor > Enter a reply
  6. Click Submit
    • Note:  The new reply will not automatically be displayed  
  7. Select Refresh to reload the current page

Expected Behavior:
The new reply is immediately displayed automatically after it is submitted

Observed Behavior:
The following error is displayed on the page, right below the navigation bread crumb trail.  However, the reply is created and displayed; it just does not appear automatically.

Failed to save message.






Target Release:

Learn 9.1 Q4 2018 Release

SaaS - Fixed (v3400.4.0)

Patch Available:

No






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