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Collaborate Link not Available in Private SaaS Ultra Courses

Date Published: Aug 21,2019


CategoryPlanned First Fix Release:Will Not Fix; Product:Course Tools; Version:SaaS
Article No.: 000060988
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
SaaS
Description:
Collaborate link not available in private SaaS Ultra Courses. When setting an Ultra Course to private in Learn SaaS the Collaborate tools are not visible under the Course entry page within the "Details and Actions" section.
Steps to Repeat:
  1. Log in as Administrator to any Ultra enabled SaaS Environment
  2. Open a Course that is not set as Private
    • Observe the Collaborate link appears under the "Details and Actions" section when you access the Course
  3. Exit the Course and click the Courses menu
    • Set the Course to Private by clicking the padlock icon
  4. Access the Course now that it is in Private mode

Expected Behavior:
The Collaborate tool should be listed under the "Details and Actions" section

Observed Behavior:
The Collaborate tool is not listed under the "Details and Actions" section






Target Release:

Will Not Fix

Patch Available:

No






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