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Error Switching to Recently Visited Course Without Matching Area

Date Published: Apr 24,2019


CategoryPlanned First Fix Release:Will Not Fix; Product:Content Management,Course Tools; Version:9.1 SP10 (9.1.100401.0)
Article No.: 000020995
Product:
Blackboard Learn
Release:
9.1
Service Pack(s):
9.1 SP10 (9.1.100401.0)
Issue Description:
If viewing one Course, and attempting to switch to another Course via the Recently Viewed menu, if the next Course does not have the same Content Area that you are in with the current Course, an error message appears.
Steps to Repeat:
  1. Log into Blackboard Learn as a System Administrator
  2. Create and access two Courses (Course1, Course2)
  3. Quick Enroll in each Course
  4. Create a new Content Area in Course1
  5. Navigate to the new Content Area
  6. Use the Recently Viewed Menu to change to Course2

Expected Behavior:
The Home Page for Course2 loads without any error messge

Observed Behavior:
The Home Page for Course2 loads with an error message displayed
Error: Item is not available for user.





Target Release:

Will Not Fix

Patch Available:

No






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