Each time a Collaborate Original session is launched you may see the following error message:
This error is caused by the Qustodio application installed on the computer.
To ensure this error doesn't occur, follow the steps below:
1.Log into the settings of Qustodio
2.Click the tab Application rules
3.Allow the Blackboard Launcher application
If the Blackboard Launcher application is added to the Application rules and you are still getting the same error message then you will need to uninstall Qustodio completely.
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You can also close the qengine service or qegnine.exe, found in the Task Manager for Windows and found in the Activity Monitor for Macs, and this will disable Qustodio on the computer. After this, try to launch the session again.