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Java - Associating JNLP files on Windows without using the Control Panel

Date Published: Feb 09,2016


CategoryProduct:Java_Known_Issues_and_Error_Messages,Java_Help_and_FAQs; Version:Web_Conferencing
Article No.: 000037092
Product:
Java and Blackboard Collaborate Launcher
Document Type:
User Documentation

Document Summary:

Summary

Files of type JNLP have to be run by Java Web Start to open your Blackboard Collaborate Web Conferencing sessions and recordings. In some cases Windows with Java 7 update 40 installed may have JNLP files become associated with another application, causing it to open incorrectly, or not at all. Also, the JNLP files may not be entered as a valid file type in the control panel. In this case, it is required to associate JNLP Files on windows without using the Control Panel.

Affected Platforms

Windows


Document Details:

Solution/Workaround

Windows 10

Steps:
  1. Go to Web Conferencing - First Time Users Knowledge base article
  2. Scroll down to step 2 and click on the Web Conferencing Configuration Room link
  3. A save or open file message will appear at the bottom of the browser window, click on Save to download the file
  4. Go do the Downloads folder
  5. Once you locate the meeting.jnlp file, right click on it and then select Open with...
  6. Then click on More apps
  7. Scroll to the bottom and click Look for another app on this PC
  8. In the Open with.. window, click Local Disk (C:)  located on the left side and then go to the following location:
    • Program Files or Program Files (x86) > Java > Jre8 > bin > Javaws
  9. Click the Open button located at the bottom of the Open with... window

  10. Your session should now open successfully


Windows 8/8.1

Note: Steps in the videos have to be modified if users have a different version of Java (32bit vs 64bit). The install location of Java depends on its version. and 64 bit Java will be in "Program Files" and 32 bit Java will be in "Program Files (x86)"

Steps:
  1. Go to Web Conferencing - First Time Users Knowledge base article
  2. Scroll down to step 2 and click on the Web Conferencing Configuration Room link
  3. Save the meeting.jnlp file
  4. Go to the downloads folder to locate the downloaded meeting.jnlp file
  5. Right click the meeting.jnlp file and then select the Open with... option
  6. Click on the More options link at the bottom
  7. Scroll to the bottom and click Look for another app on this PC
  8. In the Open with.. window, click Window 8 (C:)  located on the left side and then go to the following location:
    • Program Files (x86) > Java > Jre7 > bin > Javaws
  9. Click the Open button located at the bottom of the Open with... window
  10. Your session should now open successfully

Windows 7 and older

Note: Steps in the videos have to be modified if users have a different version of Java (32bit vs 64bit). The install location of Java depends on its version. and 64 bit Java will be in "Program Files" and 32 bit Java will be in "Program Files (x86)"

Steps:

  1. Go to Web Conferencing - First Time Users Knowledge base article
  2. Scroll down to step 2 and click on the Web Conferencing Configuration Room link
  3. A save or open file message will appear at the bottom of the browser window, click on Save to download the file
  4. Click Open folder button
  5. Once you locate the meeting.jnlp file, right click on it and then select Open with...
  6. Click the Browse... button to open Program files
  7.  go to the following location:
    • Java > Jre7 > bin > Javaws
  8. Click the Open button
  9. Click the OK button
  10. Your session should now open successfully


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