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Retrieving Collaborate Original Recordings in Moodle

Date Published: Jul 03,2019


CategoryProduct:Integrations,Help & FAQs; Version:Web Conferencing
Article No.: 000039736
Product:
Blackboard Collaborate
Document Type:
User Documentation

Document Summary:

Summary

This document provides instructions on how to retrieve Collaborate Original recordings, if they do not automatically appear in Moodle.

Document Details:

When a Collaborate Original session is recorded, it is automatically posted to Moodle via the Moodle Cron job.  The Moodle Cron job is a script that runs time dependent tasks according to a predetermined schedule.  If recordings do not appear in Moodle as expected, this could mean the Cron job is not running.  In that case, we need to run the Cron job manually:
  • Open web browser
  • Enter the following into the Address bar:
[MoodleInstance]/mod/elluminate/forcecron.php
 
The following message will appear indicating that the job has started running:

Forcing Blackboard Collaborate cron job to run. See Log for details.

When Cron completes, it will produce a report of actions taken:

=== Executing Elluminate Cron Actions ===
Elluminate_Cron_RecordingAddAction complete: Added [x] recordings.
Elluminate_Cron_RecordingUpdateAction complete: Updated [x] recordings.
Elluminate_Cron_LicenseCheckAction complete. Processed [x] licenses.
=== Completed Elluminate Cron Actions ===

If you have older recordings that you need to retrieve, set Last Cron Run time to a point in the past.

The Cron job runs incrementally, meaning that it only looks for recordings made since the last time it ran.
The date and time of last run is stored in the database.
 If you are trying to fetch recordings created prior to the last cron run, you will need to set the last cron run date to a time in the past.
  • Open Moodle DB
  • Locate table named  "mdl_config"
  • Change value in column "elluminate_last_cron_run"
Times are displayed in Epoch format. 
You may need to use a converter such as www.epochconverter.com to change time stamp to human readable and vice versa.
Example: Epoch Time Stamp for 07/08/2014 = 1404861250


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