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Collaborate with the Ultra experience December 2017 Update

Date Published: Dec 01,2017


CategoryProduct:Ultra_Experience; Version:Ultra_Experience
Article No.: 000047805

Type:
Support Bulletin

Product:
Blackboard Collaborate


Bulletin/Advisory Information:

User-added image

November 23, 2017 Update:
We are pleased to announce the upcoming release of Collaborate with the Ultra experience December 2017 Update. 

When will the update take place?

All clients will be upgraded on Saturday, December 2, 2017 or Sunday, December 3, 2017!

  • AU-SAS (Sydney Hosted): Saturday, December 2, 2017 from 11:00 PM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Sunday, December 3, 2017 3:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours
  • CA-SAS (Calgary Hosted): Saturday, December 2, 2017 from 8:00 PM MDT (Mountain Daylight Time) UTC/GMT -6 hours to Sunday, December 3, 2017 01:00 AM MST (Mountain Standard Time) UTC/GMT -7 hours
  • EU-SAS (Amsterdam Hosted): Saturday, December 2, 2017 from 10:00 PM CET (Central European Time) UTC/GMT +1 hours to Sunday, December 3, 2017 2:00 AM CET (Central European Time) UTC/GMT +1 hours
  • US-SAS (Virginia Hosted): Sunday, December 3, 2017 from 12:00 Midnight EDT (Eastern Daylight Time) UTC/GMT -4 hours to  Sunday, December 3 2017 4:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Please note: We will try to minimize downtime and do not plan on using these entire maintenance windows,  however we will use these entire maintenance windows if necessary.  Collaborate Ultra and Collaborate Original (SAS) customers may see intermittent availability during these maintenance windows.

November 16, 2017:

We are pleased to announce the upcoming release of Collaborate with the Ultra experience December 2017 (v17.12) update.

The December 2017 release is a maintenance release. In this release we focused on resolving issues to continually improve your experience.

For complete list of updates and more details, please review our Collaborate with the Ultra experience December update release notes.

When will the update take place?

Collaborate with the Ultra experience v17.12 will be deployed on Saturday, December 2, 2017 or Sunday, December 3, 2017 depending on your hosting location.

How will users access this release?

Users will automatically have access to the December 2017 update after the upgrade. 

What supporting resources are available?

To help you with the transition, new documentation and knowledge base articles will be published on the day of the release.



The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2018 Blackboard Inc. All rights reserved