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Collaborate with the Ultra experience May 2017 Update

Date Published: May 01,2017


Category:Product:Ultra_Experience; Version:Ultra_Experience
Article No.: 000045812

Type:
Support Bulletin

Product:
Collaborate - Ultra Experience


Bulletin/Advisory Information:

User-added image

May 1, 2017 Update:

We are pleased to announce the upcoming release of Collaborate with the Ultra experience May 2017 Update. 

When will the update take place?

All clients will be upgraded on Saturday, May 6, 2017 or Sunday, May 7, 2017!

  • AU-SAS (Sydney Hosted): Saturday, May 6, 2017 from 10:00 PM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Sunday, May 7, 2017 3:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours
  • CA-SAS (Calgary Hosted): Saturday, May 6, 2017 from 10:00 PM MDT (Mountain Daylight Time) UTC/GMT -6 hours to Sunday, May 7, 2017 2:00 AM MDT (Mountain Daylight Time) UTC/GMT -6 hours
  • EU-SAS (Amsterdam Hosted): Saturday, May 6, 2017 from 10:00 PM CEST (Central European Summer Time) UTC/GMT +2 hours to Sunday, May 7, 2017 3:00 AM CEST (Central European Summer Time) UTC/GMT +2 hours
  • US-SAS (Virginia Hosted): Sunday, May 7, 2017 from 12:00 Midnight EDT (Eastern Daylight Time) UTC/GMT -4 hours to  Sunday, May 7, 2017 4:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Please note: We will try to minimize downtime and do not plan on using these entire maintenance windows,  however we will use these entire maintenance windows if necessary.  Collaborate Ultra and Collaborate Original (SAS) customers may see intermittent availability during these maintenance windows.


April 20, 2017 Bulletin:
We are pleased to announce the upcoming release of Collaborate with the Ultra experience May 2017 (v17.5) update.

The May 2017 release is a maintenance release. In this release we focused on resolving issues to continually improve your experience. Based on direct feedback from the Collaborate community, we've made a few enhancements.

  • We made it easier to show you agree or disagee with something in the session.
  • If you want to remove the detached Participants panel, you can now drag it back into the collaborate panel
  • Your browser remembers where the Participants panel is and keeps it there for next time.
  • We changed the chat transcript file extension to .TXT to make it easier to open.
For complete list of updates, please review our Collaborate with the Ultra experience May update feature brief.

When will the update take place?

We will be releasing the Collaborate with the Ultra experience May update on Saturday, May 6, 2017 or Sunday, May 7, 2017 depending on hosting location.

How will users access this release?

Users will automatically have access to the May 2017 update after the upgrade. 

What supporting resources are available?

To help you with the transition, new documentation and knowledge base articles will be published on the day of the release.

 



The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2017 Blackboard Inc. All rights reserved