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Collaborate with the Ultra experience July 2018 Update

Date Published: Jul 24,2018


CategoryProduct:Web Conferencing,Ultra Experience; Version:Web Conferencing,Ultra Experience
Article No.: 000049199

Type:
Support Bulletin

Product:
Collaborate -Web Conferencing


Bulletin/Advisory Information:


We are pleased to announce the upcoming release of Collaborate with the Ultra experience July 2018 (v18.7) update.

In this July 2018 release, we are excited to introduce the following new features!

  • You can now caption your recordings after they have been created by uploading a VTT file.
  • Institution Metric Reports for a login group will now be available through a Behind the Blackboard Support Case submitted by your institution's Collaborate Admin.
For complete list of updates and more details, please review our Collaborate with the Ultra experience July update release notes.

When will the update take place?

All clients will be upgraded on Wednesday, July 25, 2018 or Thursday, July 26, 2018!

  • AU-SAS (Sydney Hosted): Thursday, July 26, 2018 from 2:00 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours to Thursday, July 26, 2018 6:00 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours
  • CA-SAS (Calgary Hosted): Wednesday, July 25, 2018 from 1:00 AM MDT (Mountain Daylight Time) UTC/GMT -6 hours to Wednesday, July 25, 2018 5:00 AM MDT (Mountain Daylight Time) UTC/GMT -6 hours
  • EU-SAS (Amsterdam Hosted): Thursday, July 26, 2018 from 12:00 Midnight CEST (Central European Summer Time) UTC/GMT +2 hours to Thursday, July 26, 2018 5:00 AM CEST (Central European Summer Time) UTC/GMT +2 hours
  • US-SAS (Virginia Hosted): Wednesday, July 25, 2018 from 3:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours to Wednesday, July 25, 2018 7:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Please note We will try to minimize downtime and do not plan on using these entire maintenance windows, however we will use these entire maintenance windows if necessary. Collaborate Ultra and Collaborate Original (SAS) customers may see intermittent availability during these maintenance windows.

How will users access this release?

Users will automatically have access to the July 2018 update after the upgrade. 

What supporting resources are available?

To help you with the transition, new documentation and knowledge base articles will be published on the day of the release.



The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2019 Blackboard Inc. All rights reserved