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How to Subscribe to Product Status Incidents on Status.blackboard.com

Date Published: May 11,2020


CategoryProduct:Connect,Ally,SafeAssign,Web Community Manager (WCM),Bb Comms,Collaborate,Learn,Analytics; Version:Connect,Ally,SafeAssign,Web Community Manager (WCM),Bb Comms,Collaborate,Learn,Analytics
Article No.: 000052324
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Introduction:

How to Subscribe to Product Status Incidents 

For live updates about product status, users can subscribe to our RSS/Atom feed.  Add the appropriate link below to your preferred RSS/Atom application to subscribe: 



Additionally, users can subscribe to any active incident on Status.blackboard.com  in order to receive real-time updates regarding a specific incident.  Follow the steps below to subscribe:

  1. Navigate to https://status.blackboard.com  
  2. Go to Current Incidents (listed at the top of the page) 
  3. Click the Subscribe link on the right corner of the incident title
  4. A pop-up page opens; Enter your email address or phone number for text updates
  5. Click Subscribe to Incident
    • Subscribe to Incident
  6. Confirm your subscription via email to text in order to receive updates to the incident
Note:
Once the event has been resolved, you will receive one final email or text, notifying you of the resolution.


 


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