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IP Addresses to Add to the Approved List for Blackboard Learn SaaS

Date Published: Feb 05,2024


CategoryProduct:Installs & Configurations,Application and Webserver; Version:SaaS
Article No.: 000058934
Product:
Blackboard Learn
Release:
SaaS

Introduction:

The majority of external services connect to Learn. For example REST API applications connect to Learn, not the other way around. However there are some services from Learn or its auxiliary Anthology-hosted services that require outbound communication from the Learn SaaS cluster to other systems such as Institution on-premises systems. Two common examples are LDAP and Email.

Functionality:

Below are the IP addresses that need to be added to the Approved List to allow traffic from Blackboard Learn SaaS Environments (outbound) by region.  Please note, traffic can originate from any of the addresses listed in a region, so all addresses corresponding to your instance's region should be added to the Approved List.

These IPs are for egress traffic from Learn. These IPs are not for incoming traffic. restricting traffic to Learn by IP is not supported and will not work reliably.

Learn SaaS & E-Mail

Learn SaaS Egress IPs and e-Mail Relay Endpoints
RegionEnvironmentIP AddressesMail Relay Endpoint
Asia/PacificProduction, Stage & Test

13.228.18.66
13.228.37.237
13.251.49.197
3.1.173.176
3.1.180.255
18.136.36.13
52.77.178.235
52.77.167.88 

mail-relay-aws-ap-southeast.blackboard.com
Production, Stage & Test

52.62.84.189
52.62.216.239
52.65.137.142
3.104.153.177
13.211.0.35
13.238.178.170

mail-relay-aws-ap-southeast-2.blackboard.com
Production, Stage & Test13.125.156.75
15.165.187.102
52.79.123.237
mail-relay-aws-ap-northeast-2.blackboard.com
ChinaProduction, Stage & Test52.83.101.7
52.83.159.229
52.83.146.44
52.83.231.81
mail-relay-aws-cn-northwest-1.blackboard.com
EMEAProduction, Stage & Test35.157.47.202
35.156.249.23
18.184.163.100
mail-relay-aws-eu-central-1.blackboard.com
U. S.Group 1 (Production)54.85.76.43
34.197.133.25
23.22.228.238
34.198.69.238
mail-relay-aws-us-east-1.blackboard.com
 
Group 2 (Test & Stage)54.85.61.20
34.194.81.60
34.198.106.176
34.198.69.122
mail-relay-aws-us-east-1.blackboard.com
 
Group 3 (Production, Stage, Test)54.197.63.203
52.206.75.63
35.168.199.206
52.204.31.221
34.231.156.186
54.82.255.166  
mail-relay-aws-us-east-1.blackboard.com
 

GOVWEST

Contact the company
CanadaProduction99.79.13.68
35.183.159.134
mail-relay-aws-ca-central-1.blackboard.com

Caliper

For more information about caliper please see the developer article: Getting Started with Caliper.

EnvironmentOutbound IP for Caliper
US production

54.83.179.115

EU Production

35.156.180.152

Sydney Production

52.63.55.240

Singapore Production

52.74.20.188

Tokyo Production

52.197.62.189

Korea Production52.78.159.110
Canada Production52.60.72.45

Information:

There are additional requirements to make use of Anthology, Inc-provided e-mail relays. Refer to KB № 000054017 — Requirements for Managed and SaaS Hosting Clients to use Blackboard's Email Relays


The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2024 Blackboard Inc. All rights reserved