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Blackboard Usage of Box Services: Crocodoc and View APIs

Date Published: Feb 24,2016

CategoryProduct:Communication Tools,Course Tools,Application and Webserver,Extensions,Ultra Experience; Version:9.1 SP10 (9.1.100401.0),9.1 SP11 (9.1.110082.0),9.1 SP12 (9.1.120113.0),9.1 SP13 (9.1.130093.0),9.1 SP14 (9.1.140152.0),Learn April 2014 (9.1.201404.160205),Learn October 2014 (9.1.201410.160373),SaaS,Ultra Experience,Learn 9.1 Q4 2015 (9.1.201510.1171621)
Article No.: 000052923

Blackboard Learn


Blackboard currently uses the Box Crocodoc and View API services to allow rendering and annotation of documents within several different products.  The different Blackboard products and Box services integrations available today are listed below.  Blackboard and Box have a contractual service arrangement to continue supporting these integrations for the foreseeable future. 

Blackboard has investigated the feasibility of using the new Box View and Content API services in place of Crocodoc and believe the new Box services offer sufficiently similar functionality to replace Crocodoc with the View API service. Blackboard has tentatively planned to transition its products to the View API service in the late 2016 or early 2017 timeframe.  As Blackboard prepares for the transition between the different Box services, more information will be made available in the coming months. 

Blackboard Products and Box Services Integrations: 

  • Blackboard Learn (Original and Ultra Experiences) - Box Crocodoc Service 
  • Bb Grader – Box Crocodoc Service 
  • Blackboard Collaborate (Ultra Experience) - Box View API 


Statements regarding our product development initiatives, including new products and future product upgrades, updates or enhancements represent our current intentions, but may be modified, delayed or abandoned without prior notice and there is no assurance that such offering, upgrades, updates or functionality will become available unless and until they have been made generally available to our customers.

The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to © 2021 Blackboard Inc. All rights reserved