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Ultra Experience – Accessibility

Date Published: Jan 28,2016

CategoryProduct:Help & FAQs; Version:Ultra Experience
Article No.: 000058645
Collaborate - Ultra Experience
Document Type:
User Documentation

Document Summary:

This article discusses accessibility within Collaborate with the Ultra experience.


Keyboard Shortcuts:

Collaborate with the Ultra experience includes several functionality keyboard shortcuts, which are listed below:
  • To turn the microphone on and off, press Alt + M
  • To turn the camera on and off, press Alt + C
  • To raise and lower your hand, press Alt + H
  • To move to the next slide, press Alt + Page Up. On a Mac, press Alt + Fn + Up Arrow
  • To move back a slide, press Alt + Page Down. On a Mac, press Alt + Fn + Down Arrow

Live Closed Captioning

The Ultra experience now provides live closed captioning. This provides an accessible learning experience for students who are deaf or hard of hearing, as well as for students whose native language is different from the moderator's.

Moderators must make participants captioners. Captioners type what is being said during a session. Other participants can view what is being typed in real time. You can have multiple captioners for multiple languages.

Captions are included when a session is recorded.

Detailed instructions for Moderators:

Screen Reader Software Support:

For the best Blackboard Collaborate experience with your screen reader, use Internet Explorer® and Jaws on a Windows® system. On a Mac® use Safari® and VoiceOver.

 ChromeFirefoxInternet Explorer 11Microsoft EdgeSafari
Windows® 7, 8, 8.1 with JAWS(v17)UnsupportedCompatibleCertifiedUnsupportedUnsupported
Windows 10 with JAWS(v17)UnsupportedProvisionalProvisionalProvisionalUnsupported
  Mac OS 10.8, 10.9, 10.10, 10.11 with VoiceOverUnsupportedProvisionalUnsupportedUnsupportedCertified

Mobile Support:

December 7, 2015 - We have introduced mobile support for Collaborate with the Ultra experience.

Please review Release Notes for Bb Student 2.0, for complete details.

Supported devices for using Collaborate in Bb Student 2.0 are iOS 8+ and Android 4.0+.

Related Links and Resources:

Please review our Collaborate with the Ultra experience accessibility help documentation for more details:

The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to © 2021 Blackboard Inc. All rights reserved