| Blackboard Learn Application | The primary Learn application and database | ✓ | Inclusive of the primary Learn application code, primary database, and core data objects abstracted into in-region microservices. |
| Blackboard Learn – Core Authentication Services | Handles various authentication methods for the Learn application | ✓ | |
| Blackboard Learn – Institution Pages | Hosts the Institution Pages feature and content added to modules | ✓ | Institution pages are running in South Africa and all data is hosted in region. |
| Blackboard Learn – Attendance | Hosts the Attendance feature and stores attendance records | ✓ | |
| Blackboard Learn – Document Rendering | Renders files in Learn so users can view them without downloading them | ✓ | |
| Blackboard Learn – Document Annotation | Allows users to view, annotate, and commented on files directly in their browser | ✓ | |
| Blackboard Learn – Discussion Board Analysis Service | Provides analytical information and score recommendations on discussion engagement and semantics | ✓ | |
| Blackboard Learn – Cloud File Picker | Allows users to easily copy files into Learn from various cloud providers such as Microsoft, Google, Dropbox, and Box | ✓ | |
| Blackboard Learn – Cloud Provider Integrator | Cloud Document LTI in Learn Ultra outline that permits choosing an item from One Drive. | ✓ | Services will also soon include Google. |
| Blackboard Learn – Ultra Early Adoption Manager | Gives administrators options to adopt certain features in Ultra before they are made more broadly available (feature flags) | ✓ | |
| Blackboard Learn – Mobile Services | Processes push notifications to Blackboard mobile app users | ✓ | |
| Caliper Service Transforms | Learn event data into events compliant with the Caliper standard from 1EdTech | Δ | This service can be enabled by request and will route via the EU. It is available, but it is not hosted in region |
| Cloud Connector | Registers the unique Learn instance and its location for accessing services in the correct region | ✓ | Routes connections to services in-region when available and to external regions when those services reside elsewhere. |
| Direct Data Access | An optional service that grants clients access to a near real-time clone of their Learn production database | ✓ | |
| Learn Data Pipeline and Telemetry | Services that handle the transfer of data from the Learn application to Blackboard Data | ✓ | Telemetry flows from South Africa to Europe for consumption in Blackboard Data |
| Blackboard Data | A reporting platform for Learn clients | Δ | Data is transferred out of region to Frankfurt in Europe for processing and access. |
| Blackboard Learn – SafeAssign | Processes student submissions for potential academic integrity concerns | Δ | Submissions are processed in the United States. Personal information is not transferred as part of the procedure, but personal information included in a submission is transferred out of region. |
| Blackboard Learn – Ultra UI | Serves the Ultra Experience graphic user interface | ✓ | Anthology utilizes a CDN for Ultra UI components and icons which are then served from the nearest “point of presence.” These locations would be Cape Town, Johannesburg, or Durban. No personal information is transferred as part of its use. |
| Blackboard Learn – Media Capture | Records video and audio assessment feedback | Δ | Media recordings are routed to the European Union (EU). |
| Blackboard Learn – Locale Service | Manages and hosts the text that appears in Learn’s Ultra Experience for all languages | Δ | Text string edits made by administrators for their Learn environment are stored in the United States. No personal information is stored in the service. |
| Blackboard Learn – Blackboard Assist | Hosts the feature and the service profiles created by clients | Δ | Institutional service profiles for Blackboard Assist are stored in United States. Clients shouldn’t add personally identifying information to service profiles. |
| Blackboard Learn – Blackboard Home | Reports to administrators on Learn environment utilization metrics such as storage | Δ | Reports on system usage transfer from the United States. No personal information is transferred. |
| Blackboard Learn – In-product Survey Service | Presents users with in-product surveys; collects and aggregates responses | Δ | Survey responses are collected and aggregated in the United States, but no personal information is collected. |
| API and LTI Gateway | Handles authorization of add-on tools using REST, LTI, and Ultra Extension Framework | Δ | Secures three-legged OAuth connections between Learn and a third-party application. Processes tool security key rotations. Registered 3rd-party tool providers can see the names of institutions that have installed their applications. Personal information is not stored. |
| Platform Extensions Services | Hosts add-on tools provided by Anthology Professional Services team that clients can opt into | Δ | Optional add-on extension generally hosted in United States. |
| Chatbot | Service for adding a chatbot help assistant in Learn | ⍉ | Not available in region. |
