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Announcement Email gives Invalid Link Preventing Users to Access an Announcement

Date Published: Jul 28,2023


CategoryPlanned First Fix Release:SaaS - v3900.74.0; Product:Learn; Version:Ultra
Article No.: 000077699
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
Ultra
Description:
When trying to open an announcement by clicking the link provided in the email, the announcement does not open unless "announcement-list" is removed from the URL.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator 
  2. Go to Admin panel > Courses > Create course
  3. Enroll an instructor and a student 
  4. Log in as the instructor and post an announcement with a link in the course 
  5. Click on "Post now" option
  • Notice an email notification with the posted link and the View Announcement button is received.
  1. Click on the link

Observed Behavior:
On clicking on the View Announcement button, the announcement does not open and an error message stating "Uh-oh. We can't find that page" is displayed.

Expected Behavior: On clicking on the View Announcement button, the announcement should open without any error message.

 





Target Release:

SaaS-Fixed (v3900.74.0)






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