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The Add HTML Option Does not Work in Ultra Using Safari Browser

Date Published: Jun 09,2023


CategoryPlanned First Fix Release:Future Reference; Product:Content Management; Version:Ultra
Article No.: 000077700
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
Ultra
Description:
In Ultra view using the Safari browser, when instructors want to create documented content using the Add HTML option, no text box appears to add the HTML.
Steps to Repeat:
Prerequisites:
Apple Mac running Safari 16.4 or above, and alternate domain configured.
 
  1. Log into Blackboard Learn Ultra Experience as an instructor
  2. Create and access an Ultra course
  3. Click on + > Create > Document > Add HTML

Observed Behavior:
The text box is missing.

Expected Behavior:
The text box appears.



Resolution/Workaround:

Use a different browser, such as Firefox or Google Chrome.


Target Release:

Future Reference







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