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Multiple Logins in Authentication Logs From Mobile Logins

Date Published: Sep 20,2021


CategoryProduct:Blackboard App; Version:SaaS
Article No.: 000075223
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
SaaS
Description:
Some users are showing very tightly clustered login activity within the authentication logs.
Steps to Repeat:
  1. Log into Blackboard Learn as Administrator
  2. System Admin Tab > Authentication > Authentication Logs

Observed Behavior:
Notice there are multiple logins only seconds apart for the same user

Expected Behavior:
There are not multiple logins, seconds apart for users

 






Target Release:

Mobile App - Q2 2021







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