Behind the Blackboard! February-18-2021: Analytics Server Maintenance - Oracle Update on Analytics Servers - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

February-18-2021: Analytics Server Maintenance - Oracle Update on Analytics Servers

Date Published: Feb 12,2021


CategoryProduct:Learn Administration,Managed Hosting; Version:9.1,Analytics for Learn,Student Management,SaaS
Article No.: 000075258

Product:  
Analytics


Information:

This notification is to inform Blackboard Analytics Managed Hosted Clients that during the Scheduled Maintenance window on Thursday, 18-February-2021, we will be upgrading Oracle Client to version 19c.  We are making this change for security reasons as it is best practice to run the latest supported version of the Oracle client.
 
Any clients that have a Oracle linked server which Analytics pulls data from are encouraged to also update the Oracle client on their server but it is not required.
 
This maintenance is not expected to impact the server performance, reporting, or ETL jobs, but we will be monitoring servers closely after the change for any issues and address them if they arise.
 
If you have any questions or concerns regarding this maintenance, please contact support by either creating a support ticket on Behind the Blackboard or calling 1(888)788-5264.




The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2021 Blackboard Inc. All rights reserved