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Collaborate Ultra Version 21.14 Release

Date Published: Jul 22,2021


CategoryProduct:Web Conferencing; Version:Web Conferencing
Article No.: 000075735

Type:
Support Bulletin


Bulletin/Advisory Information:

User-added image

We are pleased to announce the upcoming release of Collaborate Ultra version 21.14. We are continually evolving to improve the teaching and learning experience.

For a complete list of updates and additional details, please review our Collaborate Ultra v21.14 Release Notes.

When will the update take place?
All clients will be upgraded on Thursday,
August 12, 2021:

  • Asia Pacific (AWS Sydney): Thursday, August 12, 2021 from 12:00 Midnight AEST (Australian Eastern Standard Time) UTC/GMT +10 hours to Thursday, August 12, 2021 4:00 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours
  • Canada (AWS Montreal): Thursday, August 12, 2021 from 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours to Thursday, August 12, 2021 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours
  • Europe (AWS Ireland): Thursday, August 12, 2021 from 12:00 Midnight IST (Irish Standard Time) UTC/GMT +1 to Thursday, August 12, 2021 4:00 AM IST (Irish Standard Time) UTC/GMT +1
  • US (AWS Virginia): Thursday, August 12, 2021 from 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours to Thursday, August 12, 2021 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours
Please note: We will try to minimize downtime and do not plan on using these entire maintenance windows, however we will use these entire maintenance windows if necessary. Collaborate Ultra customers will experience intermittent availability during these maintenance windows.

How will users access this release?
Users will automatically have access to Collaborate Ultra v
21.14 after the update. 

What supporting resources are available?
To help you with the transition, new documentation and knowledge base articles will be published on the day of the release.



The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2021 Blackboard Inc. All rights reserved