Behind the Blackboard! Display All Users in Adaptive Release Membership Settings Presents Error When the Course has Disabled Enrollments - Behind the Blackboard Skip Navigation
Download PDF  Icon Download PDF    Print article

Display All Users in Adaptive Release Membership Settings Presents Error When the Course has Disabled Enrollments

Date Published: Sep 30,2022


CategoryPlanned First Fix Release:Future Reference; Product:Content Management; Version:Learn 9.1 3900.50.0,Learn 9.1 3900.48.0,Learn 9.1 3900.52.0,SaaS
Article No.: 000076913
Product:
Blackboard Learn
Release:
9.1;SaaS
Service Pack(s):
Learn 9.1 3900.50.0, Learn 9.1 3900.48.0, Learn 9.1 3900.52.0, SaaS
Description:
When a course has disabled user enrollments, the Adaptive Release feature will fail to load the full Course Membership user list through the Show All button, presenting an error message instead.
Steps to Repeat:
  1. Log into Blackboard Learn as an Instructor or Administrator
  2. Access an Original course that contains disabled user enrollments
  3. Select any content and open the Adaptive Release feature by clicking on the chevron on the side of the content title
  4. In the Membership settings, click on the Browse button to select the Username parameter
  5. In the new window that will open, click on the Show All button
 
Observed Behavior:
The list of user is not displayed. Instead, an error message stating the following appears:
 
"The specified object was not found.
For reference, the Error ID is..."

 
Expected Behavior:
The full list of users is displayed.



Resolution/Workaround:

Instead of clicking on the Show All button, changing the Edit Paging to any number such as 1000 will avoid the error and display all users within the page.


Target Release:

Future Reference







The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2022 Blackboard Inc. All rights reserved