Behind the Blackboard! Unable to Scroll Document When in Full Screen in Ultra Course View Using Firefox - Behind the Blackboard Skip Navigation
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Unable to Scroll Document When in Full Screen in Ultra Course View Using Firefox

Date Published: Oct 11,2022


CategoryPlanned First Fix Release:SaaS - v3900.54.0; Product:Content Management; Version:Ultra
Article No.: 000076920
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
Ultra
Description:
In Ultra course view when a PDF file is displayed in full screen using Firefox, users are unable to scroll the document.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience using Firefox
  2. Open a PDF file in an Ultra course
  3. Click the button above the document to enlarge to full screen
  4. Attempt to scroll
Observed Behavior:
The user is unable to scroll.

Expected Behavior:
The user is able to scroll.



Resolution/Workaround:

Download the document and use a PDF reader.


Target Release:

SaaS- Fixed (v3900.54.0)







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