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DevCon at TLC Asia Pacific 2021
AnnouncementJul 21, 2021
Article #: 000075728
—DevCon is back and you don't want to miss it. Join us virtually for interactive sessions that explore best practices from your tech peers, hands-on workshops with the technology, and previews into the next wave of EdTech innovations.
Known Issue: Some of the older ChromeBooks, Android, and iOS devices are experiencing audio breaking up and disconnections due to hardware limitations
AnnouncementDec 09, 2020
Article #: 000075093
—Some users on older ChromeBooks, Android, and iOS devices (iPads and iPhones) may experience their audio breaking up or be disconnected due to hardware configuration and CPU capabilities. This article provides several best practices to help keep the audio from breaking up or from being disconnected.
Audio breaking up and cracking in Collaborate when using Mac OS "Big Sur" or "Catalina" and Safari 14
AnnouncementDec 02, 2020
Article #: 000075072
—When using Mac OS "Big Sur" 11.0 or "Catalina" 10.15 and Safari 14 with Collaborate the audio is breaking up or cracking.
What to Do the First Time you Log into Behind the Blackboard
AnnouncementNov 09, 2019
Article #: 000054470
—This document contains suggestions for getting started using Behind the Blackboard. Taking these steps will help you to personalize the system for your continued use.
Blackboard Intelligence Core version 4.2 is Now Available
AnnouncementJul 18, 2017
Article #: 000058530
—The current release focuses on bug fixes and introduces the new Report Usage feature. This release is recommended for all customers.
Blackboard Partners with IBM and Amazon Web Services (AWS) - North America Customer Announcement
AnnouncementJun 27, 2016
Article #: 000056924
—This Announcement is intended for our North American customers. Blackboard is please to announce a new partnership with IBM and Amazon Web Services (AWS). This article provides details on how this partnership will benefit our customers and other business partners.
Blackboard Partners with IBM and Amazon Web Services (AWS) - International Customer Announcement
AnnouncementJun 27, 2016
Article #: 000056939
—This Announcement is intended for our International customers. Blackboard is please to announce a new partnership with IBM and Amazon Web Services (AWS). This article provides details on how this partnership will benefit our customers and other business partners.
New Blackboard Collaborate Client Support Portal
AnnouncementJun 16, 2014
Article #: 000054482
—This article outlines how Blackboard Collaborate Administrators and End Users will use the new client support portal, Behind the Blackboard™.
Behind the Blackboard™ for Blackboard Collaborate Clients FAQs
AnnouncementJun 16, 2014
Article #: 000053785
—This article contains frequently-asked questions regarding Behind the Blackboard™ for Blackboard Collaborate clients. This article is intended to be used by Blackboard Collaborate clients.