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  • What to Do the First Time you Log into Behind the Blackboard
    Announcement —Jul 16, 2018

    Article No. #: 000013535 —This document contains suggestions for getting started using Behind the Blackboard. Taking these steps will help you to personalize the system for your continued use.

  • VA2 Potential Impacting Infrastructure Maintenance June 8, 2018
    Announcement —Jun 06, 2018

    Article No. #: 000048884 —Upcoming infrastructure maintenance. This maintenance window has the potential to be service impacting.

  • Blackboard Intelligence Core version 4.2 is Now Available
    Announcement —Jul 18, 2017

    Article No. #: 000047186 —The current release focuses on bug fixes and introduces the new Report Usage feature. This release is recommended for all customers.

  • Blackboard Partners with IBM and Amazon Web Services (AWS) - North America Customer Announcement
    Announcement —Jun 27, 2016

    Article No. #: 000042385 —This Announcement is intended for our North American customers. Blackboard is please to announce a new partnership with IBM and Amazon Web Services (AWS). This article provides details on how this partnership will benefit our customers and other business partners.

  • Blackboard Partners with IBM and Amazon Web Services (AWS) - International Customer Announcement
    Announcement —Jun 27, 2016

    Article No. #: 000042433 —This Announcement is intended for our International customers. Blackboard is please to announce a new partnership with IBM and Amazon Web Services (AWS). This article provides details on how this partnership will benefit our customers and other business partners.

  • New Blackboard Collaborate Building Block Update Available for the Blackboard Learn 9.1 October 2014, Learn 9.1 Q4 2015 and SaaS Releases
    Announcement —Apr 04, 2016

    Article No. #: 000041984 —Blackboard is pleased to announce the availability of an updated Collaborate Enterprise Building Block, version 4.8.1173191 for Blackboard Learn October 2014 ,version 4.9.1172513 for Blackboard Learn 9.1 Q4 2015 and version 2015.11.0 for SaaS.

  • Blackboard Usage of Box Services: Crocodoc and View APIs
    Announcement —Feb 24, 2016

    Article No. #: 000041892 —Blackboard currently uses the Box Crocodoc and View API services to allow rendering and annotation of documents within several different products. The different Blackboard products and Box services integrations available today are listed below. Blackboard and Box have a contractual service arrangement to continue supporting these integrations for the foreseeable future. 

  • New Blackboard Collaborate Client Support Portal
    Announcement —Jun 16, 2014

    Article No. #: 000037730 —This article outlines how Blackboard Collaborate Administrators and End Users will use the new client support portal, Behind the Blackboard™.

  • Behind the Blackboard™ for Blackboard Collaborate Clients FAQs
    Announcement —Jun 16, 2014

    Article No. #: 000037719 —This article contains frequently-asked questions regarding Behind the Blackboard™ for Blackboard Collaborate clients. This article is intended to be used by Blackboard Collaborate clients.

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