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Known Issue: Some of the older ChromeBooks, Android, and iOS devices are experiencing audio breaking up and disconnections due to hardware limitations
Announcement — Dec 09, 2020
Article #: 000075093
—Some users on older ChromeBooks, Android, and iOS devices (iPads and iPhones) may experience their audio breaking up or be disconnected due to hardware configuration and CPU capabilities. This article provides several best practices to help keep the audio from breaking up or from being disconnected.
What to Do the First Time you Log into Behind the Blackboard
Announcement — Nov 09, 2019
Article #: 000054470
—This document contains suggestions for getting started using Behind the Blackboard. Taking these steps will help you to personalize the system for your continued use.
Behind the Blackboard™ for Blackboard Collaborate Clients FAQs
Announcement — Jun 16, 2014
Article #: 000053785
—This article contains frequently-asked questions regarding Behind the Blackboard™ for Blackboard Collaborate clients. This article is intended to be used by Blackboard Collaborate clients.