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  • Blackboard Annotate Deployment is Complete
    Support Bulletin/Security Advisory —Sep 17, 2020

    Article No. #: 000052736 —We have completed the deployment for Bb Annotate. Our final step of the migration process will be switching Assignment uploads to Amazon’s S3 service. If running an instance of Learn with a version less than Q4 2019 Cumulative Update 3 (3700.0.3), Q2 2019 Cumulative Update 7 (3500.0.7), or Q4 2019 Cumulative Update 13 (3400.0.13), a server restart will be required between Sept 25th and Oct 25th to maintain annotation functionality on new assignments. Self-Hosted clients are encouraged to review firewall rules.

  • Cumulative Update 6 for Blackboard Learn, 9.1 Q4 2019
    Announcement —Sep 17, 2020

    Article No. #: 000052735 —Blackboard is pleased to announce the availability of Cumulative Update 6 for the Blackboard Learn 9.1, Q4 2019 Release.

  • Cumulative Update 13 for Blackboard Learn, 9.1 Q4 2018
    Announcement —Sep 17, 2020

    Article No. #: 000052734 —Blackboard is pleased to announce the availability of Cumulative Update 13 for the Blackboard Learn 9.1, Q4 2018 Release.

  • Featured Partners
    Other Resource —Sep 15, 2020

    Article No. #: 000013666 —This article contains a listing of and links to our Featured Partner Building Blocks.

  • Assessment Passwords do not work and Cause Errors with Proctoring Software such as Respondus
    Known Issue —Sep 10, 2020

    Article No. #: 000052709 —Assessment Passwords are not working consistently in 3800.17. This causes errors with test proctoring software, which relies on the password feature to prevent non-proctored access to the test.

  • Unable to reorder content items in Firefox in course content areas after reloading
    Known Issue —Sep 09, 2020

    Article No. #: 000052615 —Unable to reorder content items in course content areas after reloading using Firefox.

  • Changes to Storage Retention Policy in Learn SaaS Sites
    Support Bulletin/Security Advisory —Sep 08, 2020

    Article No. #: 000052710 —Blackboard is changing the Content Collection system's deleted file retention period from 45 days to 32 days on clients' Learn SaaS sites. Review this Support Bulletin for more details.

  • Upcoming Workshop: SaaS Planning
    Support Bulletin/Security Advisory —Sep 08, 2020

    Article No. #: 000052707 —Being on the latest version of Blackboard Learn is critical to having a successful online teaching and learning experience. Join this SaaS Planning Workshop to plan ahead for a seamless transition. The session will provide you with step-by-step guidance as well as the resources you need to plan a successful migration to SaaS. Review this article for more details.

  • Assignment Attempt Files Throw "Attempt file not found" Error After Exact Course Copy
    Known Issue —Sep 06, 2020

    Article No. #: 000052534 —After performing an exact course copy, all copied assignment attempt files in the copied course throw an "Attempt file not found" error.

  • Special Characters are replaced with XML Entity Codes such as """ and "&" in the Subject-Line of Emails
    Known Issue —Sep 06, 2020

    Article No. #: 000052386 —Special Characters in the subject-line of Emails are replaced with XML Entities. For instance, "&" is replaced with "&".