Behind the Blackboard! Skip Navigation

Welcome. How can we help you?

Self Service

Self Service

Solve it with documentation and tools.

Community Resources

Community Resources

Solve it with colleagues and community.



Support

Let us help you solve it.

Support

My Cases Call Us

Please enter a relevant keyword or brief description of your issue to search the Knowledge Base for a solution. If you are unable to find a solution in the Knowledge Base, please click the "Create a Case" button below to open your Collaborate support case.

Results from knowledge search:

Don't see what you're looking for?

Or  

Another source of information and help may be your institution’s help desk. Please use the search box below to lookup information about your institution’s help desk.

What's New for...

LATEST ARTICLES
Ultra: "Error loading player. No playable sources found" when using WebDiscover search toolbar #000050620
Apr 24, 2019
CAL1, VA2, SYD1 and AMS1 - Upcoming Non Impacting Infrastructure Maintenance #000050541
Apr 11, 2019
View All
ANNOUNCEMENTS
What to Do the First Time you Log into Behind the Blackboard #000013535
Jul 16, 2018
VA2 Potential Impacting Infrastructure Maintenance June 8, 2018 #000048884
Jun 06, 2018
View All